Privacy Policy
HarmonyGlowStudio LLC ("HarmonyGlowStudio," "we," "us") makes personalized embroidered goods in Las Vegas, Nevada. This policy explains what information we collect when you visit harmonyglowstudiodesigns.com, place an order, join our email list, or sign up for text messages, and how we use it.
Information we collect
- Order information: your name, email, phone number, shipping and billing address, the products you buy, and the personalization you type (names, phrases, gift notes).
- Payment information: payments are processed by our checkout and payment providers (Squarespace Commerce and its payment processors such as Stripe and PayPal). We do not see or store your full card number.
- Contact and quote requests: what you send us through our contact or custom and wholesale forms, including your business name and project details.
- Email and text sign-ups: your email address and, if you opt in to texts, your mobile phone number and the record of your consent.
- Device and usage information: pages viewed, browser type, approximate location from your IP address, and cookies or similar technologies used by our website platform, analytics, and advertising tools.
How we use it
- To make, personalize, ship, and support your order, including order and shipping updates.
- To answer messages and quote requests.
- To send emails or texts you have agreed to receive, such as new designs, holiday order-by dates, and offers. You can opt out at any time.
- To understand how our site is used, improve it, and measure our advertising.
- To prevent fraud and meet legal and tax obligations.
Who we share it with
We share information only with the service providers who help us run the business, and only what they need: our website and checkout platform (Squarespace), payment processors, shipping carriers (such as USPS), email and text messaging providers, and analytics and advertising partners (such as Google, Meta, and Pinterest) that use cookies to measure and show ads. We may also share information when required by law or to protect our rights. We do not sell your personal information.
Text messages (SMS)
If you opt in to text messages from HarmonyGlowStudio, we use your mobile number to send the messages you asked for. We do not share or sell your mobile phone number, or your text messaging opt-in data and consent, with any third parties or affiliates for their marketing or promotional purposes. Information may be shared only with the messaging providers that deliver our texts for us. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help. See our Terms of Service for the full text messaging terms.
Cookies
Our site uses cookies to keep your cart working, remember preferences, and measure visits and ads. You can block or delete cookies in your browser settings; some parts of the site, such as the cart, may not work without them.
How long we keep it
We keep order records as long as needed for your order, returns, and our tax and accounting obligations. We keep email and text sign-ups until you unsubscribe or ask us to delete them.
Your choices and rights
- Unsubscribe from emails with the link in any email, and from texts by replying STOP.
- Ask to see, correct, or delete the personal information we hold about you by emailing us. Depending on where you live, you may have additional rights under your state's privacy laws, and we will honor them.
- Nevada residents: we do not sell personal information.
Children
Our site is not directed to children under 13, and we do not knowingly collect their personal information.
Security
We use reputable platforms and reasonable safeguards to protect your information. No method of transmission or storage is completely secure.
Changes
We may update this policy. The date at the top shows the latest version.
Contact
HarmonyGlowStudio LLC
Las Vegas, Nevada
harmonyglowstudiollc@gmail.com